Terms and Conditions

HomeTerms and Conditions

Orders and Delivery Times

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Guernsey FC reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

All orders are normally processed within 1 business day, Channel Island orders will be delivered within 1/2 days. For UK orders, expect approximately 2-3 business days to receive your order but please allow up to 7 working days. For International Orders typically these will be delivered within 6-8 working days but please allow up to 15 days. If there is a problem with your order, you will receive a call or email within 2 business days from the time the order was placed. Remember, if there is a problem with your order, this will often result in a shipping delay until the problem is resolved. Where relevant tracking numbers are available 1-2 days after the order has been processed.

We appreciate your trust and business and will do what we can to fulfill your needs and keep you as a customer.

All prices are subject to change and in certain circumstances may include postage costs. For full details, on postal charges please see the relevant page within the Information section of this site.

We apologize for any discrepancies caused by typographical errors and reserve the right to correct them. We are not obligated to sell items at mis-marked prices. We apologize and make every effort to avoid these errors.

We are not obligated to carry any item that has been discontinued by a manufacturer. All items are subject to availability. As the manufacturers' product lines change, our product line changes also.

Occasionally, items may not be available to ship at the time of your order. If we are unable to ship the item within 2 business days, you will be notified. You will then have the option to cancel the order or place the item on back order.

Prices (CI / UK)

All products listed in this website will be the price you pay (and will include delivery charge where relevant). We can guarantee that there are NO hidden admin charges that you may get asked to pay upon receipt of your order, unlike perhaps some other websites, who cannot offer this guarantee.

Prices (ROW)

Postage charges are calculated in the checkout process of the website once you choose your destination country. You may be liable for local import taxes in your area based on the total order value; it is your reasonability to check with your local authorities.

Delivery Address

All items are shipped to the address as supplied by the customer via the website automatically. If the address supplied is incorrect and the item therefore has subsequently not reached its destination, no replacements will be sent out until the original order has been received back to us. Any orders that go missing due to an incorrectly supplied address are the customer’s responsibility.

Refused Deliveries

As stated above, all items are shipped to the address as supplied by the customer via the website automatically. If, for any reason, a delivery is refused and returned to ourselves as ‘undelivered’, any postage charges will be the customer’s responsibility.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, GUERNSEY FC. IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, GUERNSEY FC. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

EXCEPT AS SPECIFICALLY STATED ON THIS WEB SITE, TO THE FULLEST EXTENT PERMITTED AT LAW, NEITHER GUERNSEY FC. NOR ANY OF ITS AFFILIATES, DIRECTORS, EMPLOYEES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. FOR THE AVOIDANCE OF DOUBT, Shop Offshore Ltd. DOES NOT LIMIT ITS LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT ONLY THAT IT ARISES AS A RESULT OF THE NEGLIGENCE OF GUERNSEY FC, ITS AFFILIATES, DIRECTORS, EMPLOYEES OR OTHER REPRESENTATIVES. MERCHANDISE SOLD BY GUERNSEY FC. IS GUARANTEED BY THE MANUFACTURER OF THE PRODUCT UNDER THEIR OWN TERMS OF WARRANTY. CLAIM CONSIDERATION WILL BE MADE IN A QUICK AND JUST FASHION BY THE MANUFACTURER. THE PARTS MANUFACTURER IS SOLELY RESPONSIBLE FOR ANY DAMAGES TO PERSON OR PROPERTY CAUSED FROM ANY DESIGN, MANUFACTURING, TESTING AND USE OF THEIR PRODUCTS AND WE DO NOT ACCEPT AND LIABILITIES FOR SUCH DAMAGES. WE SHALL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES.

Returns / Exchange Policy

The return/exchange of merchandise can be made within 7 days of receipt with prior approval ONLY. If the claim is due to damage or shortage you must keep the package and packaging for the carrier to inspect. NO merchandise can be returned/exchanged once installed. You MUST EMAIL FIRST before returning/exchanging an item. Items returned/exchanged without prior authorization WILL NOT be accepted or credited. The merchandise must be returned/exchanged in salable condition. Returned/exchanged merchandise shipping cost will be paid for by the customer and all merchandise is subject to a minimum 5% restocking cost or actual restocking charge from the manufacturer, whichever is greater. Discontinued or closeout items CANNOT be returned/exchanged, no exception. Once a return/exchange authorization number is issued, the return/exchange must be in possession of Guernsey FC. within 7 business days.

Remember, an exchange is considered to be a return and will be subject to the same terms.

Our number one goal is to provide you with the best service for the lowest price. Mistakes and errors do occur, and we promise we will make every reasonable effort to correct the problem. Your cooperation is greatly appreciated.

Copyright

All images are the copyright of Guernsey FC, You are not permitted to use these images, only when expressly authorised in writing by Guernsey FC. You will not assist or facilitate with any third party to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of such images unless authorised in writing by Guernsey FC

Damaged Boxes

Any damage to your box and/or its contents from shipping should be reported directly to the freight carrier. Guernsey FC is not responsible for shipping damages.

Order Cancellation

In the event that an order is cancelled by the customer for ANY reason, Guernsey FC WILL charge a 5% cancellation fee.

It's easy to pay for your order:
We accept Mastercard, Visa, Switch, Delta and Maestro.

GFCTV

Our broadcast team will do their very best to provide live video coverage of every home and away game played by Guernsey FC. They cannot guarantee that each game Guernsey FC play will be available to view live, as limited bandwidth and/or adverse weather conditions at some grounds could prevent us from transmitting our pictures.

When a livestream isn’t available, live playback of the whole game will be made available as soon as possible after the final whistle is blown. We are unfortunately unable to broadcast live video of away games played in the UK from 14:45 to 17:15 due to Article 48 of the UEFA Statutes. However, during this time we will be broadcasting live audio commentary of the game for supporters to hear via guernseyfc.com.